Hopefully Asked Questions

Whether you decide to come to the University of Doglando, and see what we have to offer, or decide upon another facility, we hope you consider these questions and ask them of the people you are trusting with the care of your companion.

  • Do you segregate dogs based on size?
    • Doglando does not segregate dogs based on size, breed, age, etc.  Our responsibility to the dogs is to make sure they feel comfortable, and understand how to behave appropriately, in the company of all sorts of dogs.  This means that, instead of just keeping large dogs away from small dogs, we teach the large and small dogs how to play properly together.  This knowledge will stay with the dogs for the rest of their lives.
  • What are the rules for play?
    • Dogs sometimes forget the “unwritten rules” of dog play.  Our Play Professors never forget, and we make sure our dogs follow our rules for polite, well-mannered play.  Our rules are:
      • No mounting
      • No hovering (or “guarding”)
      • No barking
      • No parallel chase (high-energy, side-by-side play)
      • No third wheel (only two dogs to a game)
      • No marking (this encourages all the other dogs to mark)
      • All play is 50/50 (no one-sided games)
  • Do you allow rough play? What do you consider rough play?
    • A lot of dog play looks “rough” to us humans, because we don’t play with our teeth.  Doglando’s Play Professors know the difference between “rough and tumble” and actual rough play, and know how to redirect play before it gets too intense for anybody.
  • At what point would you break up the play?
    • We strive to break up interactions-that-might-become-interesting before even the dogs notice how excited they’re getting.  The goal is to keep the whole day feeling like play.
  • How would you break up the play?
    • Doglando’s Play Professors do not use force to break up play.  We practice name-based recalls with our dogs all the time, so usually all that is needed to break up play is for a Professor to call one dog or another away from the game.  The dog comes and is reinforced with a treat, and the other dog is free to move away on its own (or get a treat from a different Professor!)
  • How would you prevent that interaction from happening again?
    • Doglando has so much space and so many things to do that, if we interrupt an interaction between two dogs, they are almost instantly distracted by something else.  In the event that we need to encourage the dogs to do other things, one of our Play Professors will guide the dogs into other activities, such as digging, running, fetch, or even play with a different dog.
  • Is there outside play space?
    • Doglando is almost unique in its 3+ acres of outdoor space.
  • Is it covered in grass or turf?
    • Our outdoor areas are covered in natural substances like grass, mud, sand, stones, and dirt.  We use artificial turf only on our diving dock, and always hose it down before use — artificial turf gets hot in the sun!
  • How often are the play yards scooped?
    • Our yards are scooped continuously, every 15 minutes.  There is no poop buildup and no smell.
  • If the yards are turf, how are they sanitized? How often?
    • We do not need to sanitize our grass areas.  Our sand yards, rock yards, and all indoor areas are sanitized at least twice a day.
  • How often is water changed?
    • Dogs always have access to water.  While outdoors, they have access to a lagoon which is changed twice a day, and drinking water which is changed every 15 minutes.
  • Do you teach the dogs anything while they are in your care?
    • Our Play Professors are excellent dog trainers too!  While in enrichment at Doglando, your dog will learn basic manners like sitting at doors, waiting to be released, sitting for treats, and appropriate social skills with other dogs of all shapes and sizes.
  • What do you use for motivation?
    • We use Acana dry dog food, or, if allergies are involved, food treats provided by the owner.
  • If food, what kind?
    • Doglando is proud to use, and sell, only Champion dog foods.  These “biologically appropriate” foods are made of whole prey, fresh vegetables, and nothing else.
  • What if the dog has a food allergy?
    • Because our dog foods are made of whole prey, it is easy to use a variety which avoids, say, chicken, fish, or beef and uses other meats exclusively if the dog has an allergy. We are also happy to use treats supplied by the owner.
  • Do you crate your dogs at any point?
    • Doglando strives to be absolutely minimal in its use of restraint of any kind.  Dogs come and go off leash, and movement is guided by treats, not leashes.  Doglando does occasionally use crates, but only for short periods — notably over lunch, when everyone comes in for some well-deserved air conditioning and rest.  Even then, some of our dogs are able to remain loose in the house to “eat lunch” with the staff!  We do not use crating as a storage solution, or as a punishment, ever.